HR Service Delivery in a Multi-Generational Workforce: One Workforce; Many User Experiences
HR Service Delivery in a Multi-Generational Workforce: One Workforce; Many User Experiences Generational boundaries are usually determined based on fundamental, almost wrenching changes in a group of individuals’ collective behavior and motivations. Nowhere are these changes more in evidence than the average 36% of workers’ waking hours that are spent on the job.
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