"Niceness' Can Hurt an Organization "

Having great relationships at work is critical and wanting colleagues to like you is important, said Stacey Engle, president of Fierce Conversations, a training company that teaches people how to have effective workplace conversations. "There is a disconnect, however, in what 'nice' entails. Our data suggests that [employees think] being nice means never raising issues or concerns, and never providing negative feedback in any case."
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