• Moumita Bhattacharjee
• 03 Mar, 2021

What worked in favour of recruitment process outsourcing (RPO) is the quick transition to flexible means of delivering work last year. Obviously, technology played an important role here. The approach of these RPOs, driven by artificial intelligence (AI) and machine-learning (ML) has already made recruitment a smooth process. COVID-19 did lead to contraction in the market, but the sector is expected to bounce back quickly as business has become usual in many countries. As per the Everest Group a
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