Worker didn’t follow FMLA request policy, court OKs her firing

Kelly Soutner worked for Penn State Health when she needed to take FMLA leave. The company’s procedure for requesting FMLA leave involved making two calls – one to the designated “call-off” line and the other to a third-party administrator explaining the need for the leave. When Soutner made the call though, she only placed one of the required calls, violating company policy. This resulted in her earning disciplinary points.
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