The Hard Case for Soft Skills
About five years ago, Annie McKee, managing director of the Center for Professional Development at the University of Pennsylvania in Philadelphia, was meeting with the executive board of a Fortune 50 financial-services firm. The topic? A proposed leadership-development program for the company’s senior executives. Just as McKee finished explaining how the program would work and what skills would be developed, one board member jumped to his feet and started pounding his fists on the table.
Read more...