Analytics and the Power of the Human Touch: 5 Predictions for the Future

Everyone knows the story behind the demise of at least one brand or company that eventually failed to thrive due to an inability or refusal to innovate and change with the times. Many of these major businesses that experienced failures were, at one time, hugely successful and popular. Perhaps you remember the joy and anticipation of searching the shelves for that newly released video on a Friday night at Blockbuster or browsing aisles of new toys at Toys R Us.
Read more...

;