The Employee Engagement Virtuous Cycle (Temkin Group)

Employee engagement leads to overall company success, and Temkin Group's Employee Engagement Virtuous Cycle shows the connection. Engaged employees create better customer experience which creates loyal customers, which results in stronger financial results. In addition, when customers are happy employees tend to be prouder of their company and are less likely to leave. All of this, in turn, gives the company more money to invest in its employees.
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